We value your privacy. This policy explains how we collect, use, and protect your information on nexolivarae.sbs.

What We Collect

We gather only data necessary for providing and improving our services.

• Basic identifiers—like your name and contact details—when you submit forms or contact us.
• Technical data, including device type, browser, and usage patterns for analytics and site functionality.
• Communication records if you email, message, or connect with our team for support.
• Preferences and opt-in details for newsletters, subscriptions, or marketing resources.

How We Use Your Data

We process your data for specific, transparent purposes only.

• To respond to your messages, requests, and support queries promptly and efficiently.
• To improve website experience and personalize resources based on collected analytics.
• To send you newsletters or updates—only if you have opted in or requested them.
• To comply with legal requirements or resolve disputes, as necessary.

Legal Basis for Processing

Our processing is guided by South African law and GDPR where applicable.

Data is processed with your consent, for the performance of a contract, or to meet legal obligations. You may withdraw consent anytime.

Data Sharing

We don’t sell your personal data. We share only as needed below.

• With trusted service providers for secure hosting, analytics, and communication, ensuring appropriate data protection agreements are in place.
• If required to comply with legal proceedings, government requests, or regulatory obligations.
• When necessary for protecting rights, property, or safety of users and our company.

Keeping Data Secure

We use technical and organizational safeguards. Your data is stored on encrypted systems, and access is limited to trained staff only. We review measures regularly to match evolving standards and threats.

Your Privacy Rights

You control your personal data. You can review, amend, or request deletion at any time.

• Access and correct information by contacting us directly.
• Withdraw consent to marketing at any time—just use the opt-out instructions or email us.
• Request data deletion unless we’re required by law to retain it.
• Complain to the South African Information Regulator if you believe your data is mishandled.

Cookies Policy

We use cookies to analyze site usage, remember your settings, and enhance your experience. See our full cookie policy for details.

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Contact Us

To submit privacy requests, correct data, or ask questions about our policy, contact us using the details below.

Policy Updates and Changes

This policy may change. Significant changes will be posted with updated dates. Review regularly for latest info.